Privacy Policy

1. Introduction

InnerAxisLabs ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website inneraxislabs.com ("Site") and purchase our products.

Please read this Privacy Policy carefully. By using our Site, you consent to the practices described in this policy.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when placing an order or contacting us:

• Contact Information: Name, email address, phone number
• Shipping Information: Mailing address
• Payment Information: Payment card details (processed securely by Stripe; we do not store complete card numbers)
• Communications: Information in emails or messages you send us

Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device Information: Browser type, operating system, device type
• Usage Information: Pages viewed, time spent on pages, links clicked
• Location Information: General geographic location based on IP address

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, but disabling them may affect Site functionality.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your inquiries and provide customer support
• Send product updates and announcements (with your consent)
• Improve our Site and products
• Prevent fraud and ensure security
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business, including:
  • Stripe (payment processing)
  • Shipping carriers (order fulfillment)
  • Email service providers (transactional emails)
  • Analytics providers (Site improvement)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant Stripe
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is retained for tax and accounting purposes.

7. Your Rights and Choices

Access and Correction

You may request access to or correction of your personal information by contacting us at privacy@inneraxislabs.com.

Deletion

You may request deletion of your personal information, subject to legal retention requirements.

Marketing Communications

You may opt out of marketing emails by clicking "unsubscribe" in any marketing email or contacting us directly. Note that you will still receive transactional emails related to your orders.

Cookies

You can control cookies through your browser settings.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@inneraxislabs.com.

9. International Users

Our Site is operated in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country.

By using our Site, you consent to this transfer.

10. Children's Privacy

Our Site and Products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. For material changes, we will notify you via email or prominent notice on our Site.

13. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

InnerAxisLabs
Email: privacy@inneraxislabs.com
Miami, Florida